Simple QualityExcellence
"I would recommend SimpleQuE to anyone on certification implementation or Quality Tools Training."

Dan Mills, Magna Powertrain
"Although learning to audit to TS-16949 is difficult, SimpleQuE’s command of related quality knowledge is amazing."

David Godfrey, Yoder Die Casting
"I can honestly say that I could sit and listen to you teach all day long for weeks and not get bored. You took it and made it so simple (no pun intended) that now it comes as second nature to me."

Terry Beres, WorkflowOne
"I've gotten a lot of the workshops and look forward to attending more down the road."

David Banks, Cincinnati Gearing Systems
I’ve gotten a lot out of the work shops and look forward to attending more down the road.

David Banks
"For a two day course, I can’t imagine a more comprehensive method of qualifying my organization to become internal auditors."

Greg Brown, Brown Precision Inc
"Best explanation of auditing I ever had. Makes more sense and I have been doing internal audits for 9 years."

Julie Ruchty, Fort Recovery Industries
"Most valuable was getting more people involved and owning issues. The course causes you to focus on more than band-aid fixes."

Craig Walden, WorkflowOne
"Most valuable was going through the fishbone and other tools and using them in an actual problem we had. I was very impressed with what we can do internally with this information."

Jeff Price, WorkflowOne
"I really like the process audit approach. It seems to be much easier."

Jackie Mathes, Ishmael Precision Tool
Defining Key Processes and the Process Audit Approach
Course Overview:

Are you struggling with the following questions:

  • How do I plan and conduct an effective process audit?
  • What should our key processes be?
  • How many key processes should we have?
  • Which processes are key versus management versus support?

This course will help explain the requirements in ISO 9001, ISO/TS 16949, AS9100 and other ISO quality standards for determining your company's  processes as required in clause 4.1 of these standards. This course is designed to help you simplify and define your key processes so that your organization understands what your quality management system is without using ISO or quality terms. We will explain how to simplify your internal audits by using a process approach and provide a roadmap for performing process audits


Course Agenda:

  • Identifying processes
    •  Key Processes
    •  Customer Oriented Processes
    •  Management Processes
    •  Support Processes

  • Process Tools for Quality Management Systems and Internal Audit Planning
    • Process Flows
    • Turtle Diagrams
    • Process Matrix
  • Best Practices


Learning Objectives:

  • Assist companies in defining their processes 
  • Improve buy-in and understanding of processes within your company
  • Integrate processes to fit your culture, not the ISO standards
  • Achieve greater value and effectiveness from the quality management system
  • Achieve greater effectiveness from internal audits using the process approach





Locations and Dates:
WebEx or 

Call us to get pricing and scheduling