Offshore Towing ISO 9001 Case Study

Offshore Towing, Inc. is a small marketing and sales company representing a consortium of marine towing companies and vessels specializing in rig moving and ocean towing. Based in Louisiana, Offshore had a process, but needed assistance with implementing a quality management system that would account for accuracy. “With the assistance of SimpleQuE, we now have procedures to follow that will maintain consistency. Having accurate reports and paperwork will assure that our customers are receiving continuous improvement and quality satisfaction.” said Sammy Arceneaux, Vice President of Compliance.

We first began working with SimpleQuE in September of 2009 to verify the key processes for our business and customers. “Our initial reaction to SimpleQuE was overwhelming. SimpleQuE’s consultant was very open-minded and took the time to listen and to understand our unique business.”

The result is that Offshore Towing, Inc. received ISO 9001 certification in less than 6 months and created a tracking system that shows continuous improvements, corrective actions and accountability.

Arceneaux indicated, “Receiving an ISO certification is of great value to our company and customers. Having our office ISO certified and our owner vessels ISM certified links our companies together with internationally recognized certifications. We at Offshore Towing, Inc. recommend SimpleQuE’s professional service.