SimpleQuE President, Jim Lee, presented at three workshops in June during the 2018 Aviation Suppliers Assn. (ASA)/Aircraft Fleet Recycling Assn. (AFRA) Conference. Jim is making all three presentations available to anyone with an interest in the topics described below. To obtain a PDF and prezi link to these presentations, just click on the links for immediate access.
Strategic Direction, Quality Policy and Quality Objectives: A Three-Course Meal of Quality Planning:
The interrelationship between a company’s context, strategic direction, quality policy and quality objectives are covered in this presentation. An emphasis is placed on the core business processes being consistent with the quality processes, so that the business direction and quality direction are the same, including the objectives. This information applies to companies that are working toward, or are already certified to, ISO 9001:2015, AS9100D, AS9110C and AS9120B. This is geared to help companies better understand the requirements and expectations for practical compliance, instead of cumbersome quality systems – making certification easier to obtain and maintain.
Operational Risks – Third Party Auditor Training:
Third party aerospace and ISO auditors will learn how to understand and audit operational risks (clause 8.1.1) in the aerospace standards (AS9100D and AS9110C) versus risk management (clause 6.1) in the ISO 9001 and AS9120B standards. This training emphasizes the issues and risks the aviation, space and defense customers see from their suppliers and sub-tier suppliers as it relates to product safety, counterfeit parts, obsolescence, awareness and communication of SR/CI/KC (special requirements, critical items, and key characteristics), flow downs to suppliers and sub-tier suppliers, supply chain risk management, human factors, and ineffective change control. With an added awareness of the aviation, space and defense customer risks and issues, third party certification body auditors are better prepared to dig deeper into the industry risks and issues to create better value for all affected.
Auditing Quality Objectives – Third Party Auditor Training:
This presentation teaches third party aerospace and ISO auditors how to audit quality objectives, which can’t be done effectively without understanding the company’s context, strategic direction, and quality policy. The clauses are reviewed for all the ISO 9001:2015, AS9100D, AS9110C and AS9120B standards as it relates to these requirements. The IAQG desired third party auditor emphasis on quality objectives and the significance of the performance outcomes are also examined. The gaps between certification body audit results, top-tier internal audit results, and DCMA government audit results are covered as it relates to the risks and issues the aviation, space and defense customers are seeing from their suppliers and lower-tier suppliers.