The Aging Workforce and Transfer of Knowledge
At this year’s ASA/AFRA Conference, Mr. Boyd Parsons, GM Excellence of Air Canada Maintenance shared some tips on how ACM has addressed the labor shortage in the industry and efforts to attract and engage millennials. Employee training is held to improve skills and satisfy regulatory and ISO/AS/ASA standards’ transfer of knowledge requirements. Organizations must take into account their aging workforce’s “tribal knowledge” and technological advances to effectively tailor their training programs. Companies could boost their training programs with increased industry awareness to high school students, college coop programs, apprenticeships, and internships in addition to on-the-job training knowledge transfer. A community of experience and evidence-based information sharing should prove to be effective to integrate a multi-generational workforce with advanced technology and traditional learning techniques.
Photo credits: Mr. Boyd Parsons, GM Excellence, Air Canada Maintenance