ASA AFRA Workshop G: Quantifying the Value of Certification–Operational and Financial

This workshop benefits leadership, quality managers, anyone considering certification and those already certified.  Many times, certification is just viewed as a requirement to fulfill for a customer.  But to obtain operational and financial value from certification, companies should be looking forward toward building a better business.  Sam O’Connor and Jim Lee share real life examples of how other companies are achieving real value through ISO and/or AS certification in this workshop and sharing lessons learned.

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Handout: 7.11.2 KPI Metrics and Definitions

Handout: PEAR

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