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Materion – Advanced Material Solutions for Aerospace

Congratulations to Materion and their corporate headquarters in Mayfield Heights, OH for achieving AS9100D (Aerospace) certification along with 6 US sites located in OH, IL, MI and PA. Founded in 1931, the company serves customers in more than 50 countries with locations throughout North America, Europe and Asia, and employs approximately 2,500 people worldwide.

The company develops and manufactures highly engineered advanced materials across a wide range of markets, including electronics, defense and science, automotive electronics, telecommunications infrastructure, medical and energy, industrial and aerospace.

Materion understands that few environments are harsher than those encountered in aerospace applications. Extremes in temperature, friction and vibration can threaten the integrity of mission-critical components, so they offer a host of high performance materials and specialty alloys designed to address those aerospace challenges.  

Materion also recognizes the importance of maintaining a strong aerospace quality management system. In 2014 they began outsourcing their AS9100 internal audits to simpleQuE and two years later began multi-site transition to ISO 9001:2015 and AS9100:2016 with the support of several simpleQuE consultants.  In 2018 they achieved certification through Bureau Veritas – we are proud of their success and presented each site with a congratulatory plaque.

Materion Beryllium & Composites
Quality Team – Elmore, OH

 

Materion Performance Alloys
Quality Team – Lorain, OH with simpleQuE consultant Jen Briese
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Vista Packaging is the Complete Package for Quality and Service

Congratulations to Vista Packaging and Logistics, which received ISO 9001:2015 certification for its headquarters in Columbus, OH. Vista’s management and quality team are committed to maintaining this certification and embracing the ISO standards in its business operations, and has utilized the services of simpleQuE for consulting and internal auditing since 2012.

Not only does Vista believe in its quality management system, it has also implemented green initiatives and is committed to reducing its environmental impact from manufacturing and even its daily business operations. These efforts not only bring value to their customers, while reducing waste and increasing efficiency, but incorporate a holistic approach to sustainability.
It’s no surprise that Columbus Business First has recognized Vista Packaging & Logistics as one of central Ohio’s top 50 fastest growing companies in both 2017 and 2018. Congratulations to the Vista team!

Jim Stein, Exec.Dir., Admin/Operations – ISO, Inventory, QC, IT, HR
ISO Process(es) – Support and Management
Jamey Shiffer, AVP Operations – Columbus Production (All shifts / locations), New Customer Onboarding
ISO Process(es) – Production, Warehousing/Shipping, Inventory Control, Purchasing
Ilham Mouharrar, Asst. Supervisor, QC & ISO – QC, ISO
ISO Process(es) – Support and Management, Production QC
Jennie Buckler, Receiving Coordinator – Receiving (all but L-Brands)
ISO Process(es) – Receiving, Inventory Control
Sandy Aman, Sr. Mgr, Human Resources – HR (personnel files, performance reviews, benefits, safety), Temp Labor
ISO Process(es) – Production (Labor)
Christie VanHouten, Customer Service Rep – Order Entry, Production and Shipping Performance, Invoicing, Customer Relations
ISO Process(es) – Shipping
Toni Hunter, Customer Service Manager – Customer Service Quality, Order Entry, Production and Shipping Performance,
Invoicing, Customer Relations
ISO Process(es) – Shipping

November 2018 Automotive News

Headlines

In November, Cherie Reiche of the International Automotive Oversight Bureau (IAOB) announced that the release of the revised Failure Mode and Effects Analysis (FMEA) manual has been pushed out to the end of 1st or early 2nd quarter 2019.  This AIAG and VDA-QMC collaboration will eventually revise all of the core tools.

Also this month, the International Automotive Task Force (IATF) has approved two additional Sanctioned Interpretations (SIs 14 and 15) related to IATF 16949:2016, deleted two previously released Frequently Asked Questions (FAQs 10 and 18), and approved a new Rules 5th Edition Sanctioned Interpretations (SIs 6 and 7). The approved SIs for IATF 16949:2016 are related to sections 3.1 and 9.2.2.2; these are effective January 2019. Deleted FAQ 10, 8.4.2.3.1 related to embedded software is obsolete due to SI 15; deleted FAQ 18, 9.2.2.2 related to quality management system audits is obsolete due to SI 14. The approved SIs for Rules 5th Edition are related to section 4.5 and section 1.0, which are effective on 12 November 2018. (SIs alter the existing published requirements of the IATF 16949:2016 standard and Rules 5th Edition. Frequently Asked Questions clarify an existing requirement.)


SimpleQuE Spotlight – Larry Coleman

 

What is your position and what do you do for simpleQuE?
Auditor, Trainer, Consultant

How long have you worked for simpleQuE?
8/29/2017, 14 months

What is your favorite QMS standard and why?
AS9100 is my preferred standard. This standard not only covers Aerospace but also the Department of Defense. Ensuring that our warfighters receive what our government ordered for them and ensuring they have the the equipment on time and working properly is critical for supporting mission success.

What was your first job?
I worked for General Motors Powertrain. This is where I got my start in Quality. The 700R4 was a new model of a transmission (4 speed automatic with overdrive) but the end of line failure rate was very high. While performing my regular assembly job (install a part every 20 seconds) I volunteered to take SPC measurements on specific areas of the transmission. The 700R4 is now the go to transmission for hot rods.

Where did you go to college?
National Institute of Technology, Electronic Engineering.

Where is your hometown?
I live in Miamisburg, Ohio but was born and raised in Akron, Ohio.

Do you have a favorite motto or personal mantra?
Quality is not expensive, it’s priceless.

My hidden talent is…
Building motorcycles.

Thinking back over your career, what is the professional accomplishment you are most proud of achieving and why?
Next to getting my AEA, assisting Toyota with bringing Lexus production to North America (TMMC = Toyota Motor Manufacturing Canada) for the first time was an unbelievable experience. I also received the supplier of the year award for this activity.

Client satisfaction is pinnacle to your background. What are your client-focused approaches to simpleQuE?
Honesty. I am not one to sugar coat a situation. However, I will roll up my sleeves and work elbow to elbow with simpleQuE clients to resolve issues. I believe clients do not just want to hear that they conform/don’t conform, they want to know how to improve. I believe my role is to not only help clients achieve their goals but to train them to understand the value of the standard they are striving to achieve.

What would be the title of your autobiography?
Being a perfectionist requires continuous improvement.

If you could go anywhere in the universe, where would you go?
To Stuttgart Germany to tour the Porsche plant.

What did you want to be when growing up?
A motorcycle mechanic.

Explain how simpleQuE is different from their competition.
Focused, structured, supportive and simple.

How would other people describe you in three words?
Open-minded, autonomous and honest

What is the best advice you ever received?
Think before you speak. Not as easy as it sounds!  

What do you like most about working for simpleQuE?
The simpleQuE team is very easy to work with and there is so much cross standard knowledge that if I am second guessing myself, I always have a resource I can reach out to for as a sanity check. simpleQuE clients embrace the information I provide and teaching/coaching clients is something I enjoy. Watching the reaction on people’s faces when they “get it” makes my day!


Janesville Acoustics Successfully Transitions to IATF 16949

Janesville Acoustics, a unit of Jason Incorporated, was founded in 1874 to manufacture cotton rolls and batting for the furniture industry. Janesville shifted to the transportation market with the rise of mass-produced automobiles, and today with more than 1,000 employees, is one of the world’s largest producers of acoustical fiber insulation to a variety of automotive applications.

Janesville operates as a Tier I and Tier II supplier to the automotive and transportation industry worldwide and leads the industry in fiber expertise and manufacturing capabilities. Janesville’s quality, performance, and functionality benchmarks serve as the performance reference for fiber-based acoustical applications worldwide.

SimpleQuE’s partnership with Janesville began in 2011 with ISO/TS 16949 training and consulting.  From those early days at their headquarters in Southfield, Michigan to today, the relationship has expanded to include their 6 US sites and annual internal audits.  Through the last two years, simpleQuE Consultant and V.P., Deanne Sparr, has worked with Janesville’s quality teams and leadership to prepare them for the successful transition to IATF 16949 through Eagle Certification Group at all 6 locations.

“The transition period from ISO/TS 16949 to IATF 16949 was a bit overwhelming and confusing. SimpleQuE helped ease the pressure of the transition period by clarifying and assisting in implementation of the new Standard’s requirements.  SimpleQuE has a phenomenal team of qualified (IATF, ISO, EMS) trained auditors with a wealth of expertise and knowledge in manufacturing. The entire team has been very instrumental in my company’s continued success in maintaining an effective QMS.” – Wanda Miller, Corporate Quality Manager – Janesville Acoustics

Serving customers like Chrysler, GM, Mitsubishi, and Volkswagen, Janesville’s employees take pride in producing innovative products and solutions that are cost-effective, recyclable, weight conscious, and engineered to the highest quality standards.  Congratulations to all the teams at Janesville on their successful IATF 16949 certification!

 

Janesville Acoustics – Southfield, Michigan

Photo from left:  

Matt Van Ruiten – Sr. Program Manager, Wanda Miller- Corporate Quality Manager, Likith Manjegowda – Cost Estimator, Sandra Dorfman – Director of Purchasing, Michael Duckworth – Commodity Manager, Mitchell Davis – Program Manager, Glen Desjardins – Account Manager, Dave Reed – R&D Laboratory Manager, Patrick Connor – Regional Controller, Jeffery Smith – Director, Human Resources, Tyler Rule – Applications Engineer, Fred Rheinlander – VP, Sales & Business Development


Top 10 Benefits of ISO 9001 Certification

Many reasons support why an organization should pursue ISO 9001 certification. Often, it’s because a client requests it, or a contract requires it, or the Management Team sets it as a strategic priority.  

Whatever the reason for achieving ISO certification, here are the Top 10 Benefits you will experience when implementing this standard as a good practice in every facet of your company.

  1. Increased Productivity and Quality
    Companies with ISO certification experience an improved level of quality in products, processes and services. The ongoing verification of the system and processes occurs through an independent third-party. The thoroughness of an ISO 9001 Quality Management System, can increase efficiency and make the most of your organization’s time and resources.
  1. Worldwide Quality Ruling
    The ISO 9001 standard is recognized around the world and is governed by the International Organization for Standardization (ISO), in Switzerland. Obtaining an ISO 9001 certification elevates your organization placing it in a very elite category.
  1. Increased Business Opportunities
    Many times, companies will require that their suppliers must be ISO 9001 certified to earn or keep their business. If your business doesn’t meet this criterion, you could be losing out on sales.
  1. Manage Risk
    Utilizing the requirements set forth in ISO 9001 will help you identify and mitigate threats to your business model.
  1. Increased Level of Customer Satisfaction
    Your customers can expect a high level of quality which equates to fewer complaints and swift and effective resolution of those you receive.  This results in repeat business and increased sales. In addition, maintaining quality in your organization minimizes the chance for mistakes that could damage your reputation.
  1. Thorough Understanding of Your Organization’s Processes
    Adapting to the requirements of ISO 9001 will help you control your processes allowing you to better manage your organization and provide a deeper understanding of your business.  When done effectively, the business processes are the same as the quality processes, expanding the responsibility for quality across all business processes.
  1. Raise Employee Morale
    Having well-defined job descriptions, expectations, and objectives gives employees the confidence they need to empower them to perform their duties at the highest level. An organization will experience an improved company culture, better teamwork, and a more proficient workforce.
  1. Maintain Focus for All Employees
    Consistent process audits done with the ISO 9001 QMS keep an organization focused, while providing the necessary feedback when a company deviates from its path.
  1. Continuous Improvement
    Establishing a rigorous ISO 9001 Quality Management System, can improve processes, reduce inefficiency and waste, and assist in achieving an organization’s objectives.  Most importantly, as your company grows, becoming certified is vital to fostering continued success in the future.
  1. Obtain Higher Rates for Your Services
    Earning an ISO 9001 certification will allow you to market this distinction to prospects and respond to RFQs that mandate companies have it.  Studies show that ISO 9001 certified organizations are paid 7% more on average, have better sales growth, and an improved Return on Assets. (source: iso.org)

As an ISO 9001 certified company, simpleQuE’s experts are qualified to assist you in achieving ISO 9001 certification so you can also experience these benefits.


Congratulations to the Philpott Rubber Team!

Established in 1889, Philpott Rubber Company has grown to be a leading provider of custom molded and extruded rubber parts, quality adhesives and custom polymer parts to the industrial, commercial and government market sectors. Philpott Rubber’s offerings are specifically tailored to satisfy each customer’s unique Operational and Original Equipment Manufacturer (OEM) requirements.  Located in Brunswick, Ohio, the team at Philpott Rubber worked with simpleQuE consultant, Jen Briese, to implement a Quality Management System and is currently certified by NQA to ISO 9001.  This team prides themselves on a history of exceptional safety, quality and customer service – their quality creed even states, “Until our customers are satisfied, the Philpott team is not satisfied”.  Congratulations to all!


Top Industries for ISO Certification

Organizations that achieve ISO certification gain a competitive advantage that also allows them opportunities to earn the business of companies that require it of their vendors. It shows they have documented and implemented effective quality and environmental management systems that have been verified by a third party. Certification is an important step for manufacturers and service providers, as it emphasizes performance while proving a dedication to quality and customers. For these and many other reasons, organizations across a wide variety of industries in the U.S. and worldwide, recognize the value of being ISO certified.

Below are the industries in the U.S. that had the highest number of ISO 9001 and ISO 14001 certifications in 2017.

 

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Congratulations to the Amatec Micro-Poise Team!

Amatec Micro-Poise (Streetsboro, Ohio) – ISO 9001:2015 Certified

Micro-Poise Measurement Systems (a business unit of Amatec, Inc.) provides a complete line of high performance production and laboratory equipment used by manufactures globally to meet their test, measurement and inspection requirements.  This equipment allows customers in the Tire, Wheel, and Automotive industries to assess and correct the balance, uniformity and geometry of tires, wheels, tire & wheels assemblies, power train components, and other products. 

Recognizing the value of a solid quality management system, Amatec Micro-Poise began working with simpleQuE consultant, Jen Briese in March 2018 to implement ISO 9001. By July they passed their certification audit with Smithers Quality Assessments with no findings.  It’s evident this team works hard to provide exceptional craftsmanship with every machine they build.  And by designing and manufacturing quality products, they will always strive to exceed their customers’ expectations.


simpleQuE Spotlight – Karen Spencer

Allow us to introduce one of our accomplished consultants, Karen Spencer. She has been with simpleQuE for nearly 2 years and continues to be an asset to the company. Read on to discover Karen’s interests, achievements, and goals.

What is your position and what do you do for simpleQuE?
I am a consultant, auditor and trainer for simpleQuE, as well as a lead auditor in ISO 9001, AS9100, ISO 14001 and OHSAS 18001. I am also an ASQ Certified Quality Auditor.

What attracted you to simpleQuE.
My husband has worked with them for many years. After going through the intense interview process I decided that I wanted to pursue a career with them. I like that they are on Facebook and LinkedIn.

What is your favorite part of the day?
I am a morning person. I love that first cup of coffee in the morning and take that time to review my plan for the day.

What was your first job?
My very first job was when I was sixteen and worked at a factory doing inspection after school.  

Have you met someone famous or interesting to you?
I love art so when I had the opportunity to meet Peter Max I jumped at the opportunity.

Where did you go to college?
I graduated with honors from Cardinal Stritch University in Milwaukee, WI

Where is your hometown?
Belvidere Il

What is one thing you’d love to do or have?
I am living life to the fullest and enjoying visiting many places with my job and on vacation. My husband and I work hard and we pick places to travel and plan for it. We just did a cruise to Alaska this year and it was truly a beautiful place. Everyone should see a glacier.

What is your hidden talent?
I love to rehab houses. I like to take an ugly house and make it beautiful. My husband and I have flipped about 8 houses. We bought our existing house to flip but we fell in love with it and we are still here.

What is your favorite sports team?
Chicago Bulls and of course the Cubbies

Client satisfaction is pinnacle to your background. What are your client-focused approaches to simpleQuE?
When I am teaching a class I adjust my approach to the weakest person in the class. We may have to work on a workshop longer than expected but when I am done the students know what they are doing. When I am auditing or consulting I take the approach that everything will not work for everyone. I adjust to what the client needs to have in pace to be successful. I also want to make sure that it is value added for the client.

What advice would you give to a new college graduate entering the technology industry?
Try to be an intern at a company that you want to work at. Give it your all and don’t give up. It will be a tough road but you can do it.

Explain how simpleQuE is different from their competition.
SimpleQuE is amazing and they want all of the employees/consultants to succeed. They had an symposium for all of the team. It was really nice to meet the team face to face.

How would other people describe you in three words?
Helpful, kind, and considerate.