Successfully Passing ISO 9001 Audit

Golden Promise Equipment (GPE) manufactures flow meters and pumps for a wide variety of industries. Located in New York with a factory in New Jersey, GPE aims to sell quality products to distributors and agencies as well as end-users worldwide. Its products are varied and diverse and can be used across several businesses including, but not limited to, oil and gas, food and beverage, chemical, and shipbuilding industries.

CHALLENGE:

When it was time to conduct its ISO 9001 certification audit, GPE turned to simpleQuE due to efficiency and mastery of the certification process.

SOLUTION:

SimpleQuE had two consultants on the project for six months, with Laura McFarlane, simpleQuE project manager, taking the lead. McFarlane understood the intricacies of the GPE business and also understood its need to get to certification swiftly.

RESULT:

GPE successfully passed the ISO 9001 certification audit with no findings.

Jay Wang, GPE’s operations director said, “Elated we passed our ISO 9001 audit with the support of simpleQuE. Being a small startup international company, the staff at GPE needed much guidance with our quality system to become ISO 9001 certified. simpleQuE President Jim Lee offered more than what is normally expected of a consultant. His mentoring and personable nature provided inspiring confidence to our group. simpleQuE’s Laura McFarlane offered much insight into our unique situation. Her attention to detail was amazing. Now we are highly satisfied in the effectiveness of our documentation system. We look forward to working with simpleQuE in the future, tackling the daunting task of qualifying our calibration system to ISO17025. We are sure glad simpleQuE will be on our team.”

“It was a pleasure working with Golden Promise,” said simpleQuE President Jim Lee, “and we look forward to celebrating another successful audit in the future with its team.”

“simpleQuE has a knowledgeable and dedicated staff of auditors and consultants that ensure its clients receive what they need in the time frame they need it. Each of the three consultants we worked with showed keen analytical acuity, positive project management skills and great flexibility. They came as agreed and developed an understanding of our objectives and expectations then helped us put both plan and actions into place ensuring we achieved our goals on time. I would definitely recommend simpleQuE for any business wishing to improve their Quality Management system.”

Eddie Werner, WRWP, LLC

 

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