Insight Laboratories ISO 17025 Case Study

Enabling Business Growth with ISO 17025 Certification

Following a high number of recent recalls for dangerous toys, the need for product safety testing grew significantly as the U.S. Government Consumer Product Safety Commission (CPSC) started to pass new laws requiring independent testing of toys by ISO 17025 accredited laboratories. Because of its limited knowledge of testing and ISO 17025, the toy industry has struggled to cope with the ever-changing requirements and short timelines to comply.


These new requirements led Clifford Brechner to pursue the opportunity to provide testing services utilizing his years of experience in the toy industry. He knew he could render great service with reasonable timelines at affordable prices, so he started Insight Laboratories in New York and Singapore, giving him a strategically located facility in East Asia.


Setting up a laboratory on such a tight timeframe required outside assistance to achieve ISO 17025 accreditation. Brechner chose simpleQuE, recognizing its expertise in this area.

“simpleQuE’s experience and knowledge in ISO 17025 – as well as prior ASTM toy testing expertise and international experience – made it a perfect choice to help Insight Labs successfully achieve a very condensed timeline,” said Insight General Manager Joel Tan.


“The high level of professionalism, knowledge and guidance provided by simpleQuE were instrumental in achieving our ISO 17025 accreditation and CPSC laboratory recognition for toy testing, said Tan

“With simpleQuE’s knowledge and experience as well as its project management and its practical and simple approach toward quality systems, we were able to forge ahead quickly and in a shorter time frame than we expected,” added Insight Laboratory Manager Lester Yeong

Insight Laboratories continues to use simpleQuE for ongoing internal audits as the facility expands its testing capabilities in other scopes and markets, including the start-up of a new lab in China.

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