By Jim Lee, President simpleQuE Understanding the interaction of process maps is key to the Process Approach.  Companies typically have some type of flow diagram or map showing their interaction of processes. This is the most common method to demonstrate compliance with the process requirements in ISO 9001:2015 clause 4.4 or any of the other…

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Auditing checklist using a process approach

Here are 33 questions for auditing utilizing a process approach. Whether facing a surveillance audit from a certification body or preparing for an internal quality audit – knowing what you face and being prepared puts you a step ahead.  Review this checklist which covers the majority of the QMS requirements. Who or what are the:…

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