Electrify Your QMS! – Highlights from the 2021 AIAG Quality Summit and IATF® Updates
Participants from 25 countries, along with SimpleQuE’s Shirley Kennedy, attended the 2021 AIAG Quality Summit virtually on October 5 – 6. The range of topics included Quality 4.0, remote audits, updates from IAOB and the OEMs, the trends for electric and autonomous vehicles, and the rapid transformation of the automotive supply chain to provide the vehicles of the future.
The infographic above shows the latest number of IATF 16949® certified sites by country with 500 or more sites as of Aug. 31, 2021.
There are 80,620 certified sites worldwide up from 75,970 in October 2019.
The theme of Quality 4.0 was interwoven throughout the summit and it’s breaking and reshaping the entire map of the automotive industry. The term refers to the future of quality and organizational excellence within the context of Industry 4.0. In the auto industry the role of quality professionals is especially critical in these times to lead companies in advancing proven quality disciplines to new, digital and disruptive technologies.
IATF® Updates from the Quality Summit:
What’s happening currently –
Rules 6 will be out July/Aug. 2022, and effective Jan 2023. This guide establishes the rules for achieving and maintaining IATF® recognition and will include best practices. One of the significant changes being considered is performance and risk-based audit days instead of the current method, which is based on employee count. Another topic under consideration is eligibility and what companies would be eligible for certification. IATF® is not in complete agreement as to the future role of remote auditing (especially on the manufacturing floor), so that remains to be determined.
In addition, IATF® is developing an Integrated Performance Complaint platform which will manage complaints as they come from the originator and improve follow-up. IATF® is also considering expanding its membership to several additional OEMs.
What’s being planned –
IATF® 2022 Approved Strategic Objectives
- Create 2nd Edition of the IATF 16949 Standard – Work will begin on IATF 16949® 2nd edition in July 2022 with a draft planned for Fall 2023, and release in Jan. 2024. (Historically companies have been given 3 years to upgrade to the new standard after it is published.) It will incorporate the Sanctioned Interpretations and possibly incorporate universal CSRs if all 10 member manufacturers can consolidate them. The committee will also look at digitalization of the QMS and its benefits.
- Establish a CB KPI related to performance of clients as a way to evaluate CBs.
- Create a single IT system for the management of IATF – currently the various databases and platforms are managed by different oversight bodies.
- Ensure a consistent QMS for sub-tier auto suppliers – looking at supplier development process requirements. Also, how to capture or even file a performance complaint against the lower tier ISO 9001 certified suppliers.
- Institutionalize IATF QMS for certain suppliers – making the QMS ingrained throughout the culture of the organization and they will be developing a maturity model.
Understand Your Options
MAQMSR vs IATF 16949®
AIAG’s CQI-14 Automotive Warranty Management work group announced CQI-14 4th edition will be released by the end of 2021.
This revision recognizes the changing vehicle architecture and will help address reduced warranty incidences with more complex vehicle integrations through updated warranty management and effective field claim problem solving.
OEM Updates at the Quality Summit
Geely – Hua Howard Xu, Vice President of Quality & Supply Chain at Geely Group, spoke about really understanding the expectation of the customer, and the expectation of “amazing quality”. Geely has ranked 1st in sales among Chinese brands for 4 consecutive years. Xu provided insight into their success in the Chinese automotive market by striving for extraordinary, and prioritizing user experience to the strategic level. He sees Quality 4.0 as creating the mobility experience that exceeds expectation.
Stellantis – announced they will be moving their IATF® database out of Lotus Notes and into a web-based environment (Auros system) later in October.
Ford – Has spent some time reviewing how FMEA processes affect supplier quality issues and review of software supporting migration to AIAG/VDA FMEA. (75% of suppliers use Excel spreadsheets for FMEAs which doesn’t have linkages from foundation FMEA to product FMEA to Control Plan.) The ultimate goal is to improve FMEA execution. Software supports automatic linkages, visual structure and a web based or central database.
Ford will be updating 4 processes to drive FMEA improvements:
- IATF 16949® Ford Specific Requirements – to be issued November 2021 (including a new requirement for FMEA Software to be implemented by Tier 1s by June 2022. Software is not specified.)
- Supplier implementation July 2022
- IATF® focused FMEA audits for new requirements to begin July 2022
- Schedule A – deliverables/Expectations
- GPDS Priority Supplier Process
- Manufacturing Site Assessment
Ford is in the process of updating the Ford Handbook and does accept the new AIAG & VDA FMEA Handbook.
GM – The company’s vision is Zero Crashes, Zero Emissions and Zero Congestion. Chris Mailloux, Director of Supplier Quality shared other visions of the future – niche vehicles, off road, electric, and flying vehicles – new ways of human transport. Soon Michigan will have the nation’s first electrified road to wirelessly charge EVs. A whole new workforce will be needed to support these new industries and infrastructure. And the most important resource is people!
Currently, GM’s focus is how to help suppliers of all tiers. Companies must adapt faster as change is the new norm. Chris’ message is to trust your tools and use them effectively and efficiently. Tools to utilize:
- Team problem solving
- Make problems visible – identify them earlier and take action
- Understand Failure Modes and show how you’re preventing them
- Process control by volume (not based on time)
- Error-proofing and traceability
- Bypass management – to reduce operational risk
- Quality confirmation
- FIFO and traceability
Interesting and helpful information was shared at the AIAG Quality Summit, including a vision of the future for the automotive industry – electric vehicles, intelligent technology, autonomous driving…a transformation of the automotive supply chain. This means there is a huge potential for suppliers that can meet these needs and provide exceptional quality products and services. There are many ways to “Electrify Your QMS!”
SimpleQuE is not associated with the IATF®, IAOB, ANAB®, IAQG®, and is not a certification body. SimpleQuE is an independent consulting, training, and second-party auditing service provider that assists a company on a path to obtain and maintain certification through accredited certification bodies.
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