IATF 16949 7.2.3 and 7.2.4
7.2.3 Internal auditor competency
The organization shall have a documented process(es) to verify that internal auditors are competent, taking into account any customer-specific requirements. For additional guidance on auditor competencies, refer to ISO 19011. The organization shall maintain a list of qualified internal auditors.
Quality management system auditors, manufacturing process auditors, and product auditors shall all be able to demonstrate the following minimum competencies:
- understanding of the automotive process approach for auditing, including risk-based thinking;
- understanding of applicable customer-specific requirements;
- understanding of applicable ISO 9001 and IATF 16949 requirements related to the scope of the audit;
- understanding of applicable core tool requirements related to the scope of the audit;
- understanding how to plan, conduct, report, and close out audit findings.
Additionally, manufacturing process auditors shall demonstrate technical understanding of the relevant manufacturing process(es) to be audited, including process risk analysis (such as PFMEA) and control plan. Product auditors shall demonstrate competence in understanding product requirements and use of relevant measuring and test equipment to verify product conformity. Where training is provided to achieve competency, documented information shall be retained to demonstrate the trainer’s competency with the above requirements.
Maintenance of and improvement in internal auditor competence shall be demonstrated through:
- executing a minimum number of audits per year, as defined by the organization; and
- maintaining knowledge of relevant requirements based on internal changes (e.g., process technology, product technology) and external changes (e.g., ISO 9001, IATF 16949, core tools, and customer specific requirements).
7.2.4 Second-party auditor competency
The organization shall demonstrate the competence of the auditors undertaking the second-party audits.
Second-party auditors shall meet customer specific requirements for auditor qualification and demonstrate the minimum following core competencies, including understanding of:
- the automotive process approach to auditing, including risk based thinking;
- applicable customer and organization specific requirements;
- applicable ISO 9001 and IATF 16949 requirements related to the scope of the audit;
- applicable manufacturing process(es) to be audited, including PFMEA and control plan;
- applicable core tool requirements related to the scope of the audit;
- how to plan, conduct, prepare audit reports, and close out audit findings.
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