ISO 9001:2015 Clause 9.2 Internal Audit

ISO 9001:2015 Clause 9.2 Internal Audit

ISO 9001:2015 establishes the guidelines for a quality management system and is is based on a number of quality management principles including a strong customer focus, the involvement of top management, the process approach and continual improvement.

One of those requirements focuses on focuses on internal audits.  If your organization is certified to ISO 9001 or a standard that is aligned with it, like AS9100 or IATF 16949, and you perform internal quality audits, then you should know:

9.2 Internal audit

The organization shall conduct internal audits at planned intervals to provide information on whether the quality management system:

    1. conforms to:
      1. the organization’s own requirements for its quality management system; 2) the requirements of this International
    2. is effectively implemented and maintained.

The organization shall:

  1. plan, establish, implement and maintain an audit program(s) including the frequency, methods, responsibilities, planning requirements and reporting, which shall take into consideration the importance of the processes
    concerned, changes affecting the organization, and the results of previous audits;
  2. define the audit criteria and scope for each audit;
  3. select auditors and conduct audits to ensure objectivity and the impartiality of the audit process;
  4. ensure that the results of the audits are reported to relevant management;
  5. take appropriate correction and corrective actions without undue delay;
  6. retain documented information as evidence of the implementation of the audit program and the audit results.

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