Amy Neugebauer simpleQuE Consulting Team Member

Amy Tam

Consultant, Auditor and Trainer

Amy Tam is a simpleQuE quality consultant and auditor who has assisted companies to implement, maintain and continually improve compliant and effective Quality Management Systems. She is currently a certified AS9100 Rev D and ISO 9001:2015 Lead Auditor for a certification body and performs internal assessments and gap analysis for accredited organizations or organizations seeking third party certification.

Work Experience

ISO/Quality Management Systems

For more than 20 years, Amy has embodied leadership in quality excellence. Amy performs ISO consulting and audits across a wide variety of industries. While at United Process Controls, she was responsible for implementing the ISO 9001:2015 quality management system and cohering four facilities in North America into one quality system.  In addition, she conducted internal audits, management reviews, risk analysis and training.

Aerospace

While Quality Manager at Auto-Valve, Amy led the quality personnel and restructured the management system to achieve AS9100D/ISO 9001 certification. She implemented an internal audit structure to deliver critical metrics for quality and improvement. and was responsible for all in-process, and final inspections, first article inspection reports and overall product acceptance. During her time there, they increased on time delivery from 42% to 82%, and increased sigma level from 5.4 to 5.7 (63 defects to 8.5 defects per million opportunities).

At Magellan Aerospace, Amy was responsible for maintaining AS9100, FAA, Nadcap and customer certifications and assimilated the process and product audit schedule and audit team to ensure a robust business system that encompassed best business practices.

As Senior Manager, Quality & Program Management at Curtiss-Wright Corp., Amy implemented a new QMS to achieve AS9100D/ISO 9001 certification while driving operational excellence, process and margin improvement. She supervised the quality team and led the internal auditing program and management reviews. She developed and managed critical contract manufacturers and suppliers for new and existing product. Amy was also responsible for key business metrics including revenue, operating income, working capital, on time delivery, quality and customer satisfaction.

Laboratories

Amy held quality management positions for 14 years at Element Materials Technology where she was responsible for maintaining ISO/IEC 17025 and Nadcap certifications at three facilities. As Director of Corporate Quality, she interacted with all levels of the organization to assure process flow, supplier approvals and management, equipment and process validation, customer complaint response, training and document control.

Certificates and Training

  • AS9100D Certified Lead Auditor
  • IAQG AS9100:2016 Aerospace Auditor Transition Training
  • ISO 9001:2015 Certified Lead Auditor

Education

Bachelor of Science in Mathematics, and Executive Masters in Business Administration from Xavier University, Cincinnati, OH