Consultant, Trainer, & Auditor
Marlene Duffield is a consultant, auditor and trainer for simpleQuE with over 20 years of experience in quality, manufacturing, and development. Her areas of proficiency include: quality management, production, testing, performance evaluation, project management and training. In addition, she performs IATF 16949 and ISO 9001 third-party audits for an accredited registrar.
With a focus on quality, Marlene began her automotive career more than 20 years ago. In her role as Quality Engineer for Shiloh Industries, she facilitated FMEA and APQP development, gage development, quality issue resolution and quality improvement activities. She also performed internal, corporate and supplier audits.
Since then, Marlene has further developed her quality management experience as Director of Quality at Dan T. Moore Automotive Group. There she was responsible for:
- Maintaining Quality Management Systems and overseeing quality departments for multiple companies
- Working with department heads to align their metrics with strategic company goals
- Analyzing key performance data to identify improvement opportunities
- Quality planning for new products, including PFMEA and control plan development
- Conducted supplier audits
- Developed employees through internal auditor and problem-solving training
- Served as a catalyst for positive change through robust internal audits and problem-solving
At Team Wendy, LLC, Marlene developed and implemented ISO 9001 compliant Quality Management Systems in multiple start-up companies, successfully obtaining ISO 9001 certification for all. As Quality Manager she provided leadership for a staff of 5 and ensured quality direction for production, product testing and auditing activities.
Marlene is an IATF 16949 and ISO 9001 certified lead auditor performing Certification, Surveillance and Verification Audits.
Certificates and Training
- ISO 9001 Certified Lead Auditor
- ISO 14001 Certified Lead Auditor
- IATF 16949 Certified Lead Auditor
- ASQ Certified Manager of Quality and Organizational Excellence
- ASQ Certified Quality Auditor
- AIAG Certified Supplier Auditor