Robert Bilo

ISO/Quality Management Systems

For more than 20 years, Bob has been a cross functional team leader on model launch and efficiency initiatives for Fortune 50 companies and defense contractors, including Proctor & Gamble (P&G) and General Motors (GM).  At GM he coordinated and managed three projects from initiation to start of production and was responsible for following cost of purchased parts, timing of new machine manufacture, and performance of design. While Finished Product Brand Quality Manager at P&G, Bob coordinated all quality activities for five paper manufacturing plants. He also reduced customer complaints 15 percent with the introduction of Key Product Characteristics. Bob has simplified and refined ISO 9001 procedures to improve compliance, customer satisfaction, and performance while minimizing overtime and waste.

Aerospace

Bob was the main point of contact for GE quality system requirements at General Electric – Aviation.  As Supplier Quality Engineering Leader, he was the customer liaison for supplier quality issues and improvement activities – coordinating improvement initiatives between Quality, Product Support Engineering and Program Management.  At GE he was responsible for supplier development and management including flowing down quality system requirements to suppliers and ensuring customer supplied products were under control of the GE QMS.  His responsibilities included approving First Article Inspections and ensuring suppliers’ special processes maintained compliance, as well as, confirming aerospace material traceability requirements. Bob also oversaw supplier improvement initiatives and led supplier audits, and supplier non-conforming material system operations. He led multiple Root Cause Corrective Actions using DMAIC. In addition to AS9100, Bob also consults and audits for AS13100 and AS9145.