Muncy Corporation – A Case Study on Maintaining a Sustainable Quality Managment System
Muncy Corporation – The Challenges and Solutions to Maintaining a Sustainable Quality Management System (QMS)
Muncy Corporation is a leading manufacturer of specialized fabricated assemblies for the heavy truck, specialty vehicle, and locomotive markets. They custom design, manufacture and performance test window regulators, door modules and door assemblies for more than 200 global customers.
What Was Their Challenge?
Companies often struggle to get their internal audits completed for a variety of reasons. One is keeping auditors trained and qualified, especially when there is turnover. Another is just making internal audits a priority to get scheduled, completed, then documented in an audit report, and writing any findings to get assigned, etc. Even more complicated is keeping on top of all the Customer Specific Requirements (CSRs) and their constantly changing needs. Sometimes it is helpful to outsource internal audits to an outside expert who can communicate on the QMS expectations and needs.
Finding The Right Solution
Muncy contacted simpleQuE to conduct their internal audits and develop systems to meet the requirements. SimpleQuE utilized auditors with certification body experience who not only have industry knowledge, but thoroughly know the standard.
Muncy Corporation is currently ISO 9001:2015 certified. Since 2007, Muncy Corporation has had simpleQuE perform internal audits and consulting over the last 10 years to ISO 9001, ISO/TS 16949, and IATF 16949® as they have transitioned through the standards. In the end they established a sustainable quality management system that met the needs of their customers and drives improvement.
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