Executive Vice President and Chief Operations Officer Deanne Sparr welcomed Barb with these words, “We’re thrilled to have Barb as part of the simpleQuE team! Her attention to detail and knowledge of certification requirements is exactly the support we are excited to add to our staff and to provide to our clients.”
What is your name? Barbara Dodson.
What is your position and what do you do for simpleQuE? Operations Manager – I’m responsible for client relations and oversight of the performance of audit activities. I am also a lead auditor for ISO 9001.
How long have you worked for simpleQuE? I joined simpleQuE on Oct 31, 2016.
What do you like most about working for simpleQuE? SimpleQuE doesn’t take a one-size-fits-all approach – we understand that each client is unique and has different needs.
What is your greatest accomplishment – work or personal? My greatest personal accomplishment is raising two wonderful children.
When you are not working, where can people find you? Either spending time with my family or relaxing with a good book.
What is your hometown? Canton, OH.
Client satisfaction is pinnacle to your background. What are your client-focused approaches to simpleQuE? I am quick to follow up on any questions and or concerns, I like to pick up the phone and talk to our clients. In this day and age it’s so easy to send off an email, but I have always found that most clients really like to speak to someone personally.
Explain how simpleQuE is different from their competition. Most of our staff and subcontractors have certification body experience which I believe makes a very big difference.
Where is your favorite getaway? I love the beach and one of my favorite vacation spots is Cancun.
How would other people describe you in three words? Ethical, passionate about things that I believe in and caring.