Pilgrim Harp, located in Avon, Ohio, provides the global and domestic sourcing of components and assemblies, handling every aspect of the sourcing process from beginning to end and ensuring the highest quality levels at all times. Pilgrim Harp and its manufacturing partners all maintain TS, ISO and/or AS certifications.
As a manufacturing outsourcing company for the healthcare/medical, heavy industrial and aerospace industries Pilgrim Harp is a source for a wide range of products. For aerospace, their aircraft interior products include: airplane seat legs, seat spreaders, seat backs, seat frames, seat arms, seat arm assemblies, seat tray tables, seat tracks and more. For this customer base, Pilgrim Harp leadership recognized the need for AS9120B certification – which pertains to Quality Management System (QMS) requirements for Aviation, Space and Defense distributors. This standard includes ISO 9001:2015 QMS requirements.
SimpleQuE consultants, Jen Briese and Jim Lee began working with Pilgrim Harp in 2016 to assess where there were gaps between their current system and the new requirements. They then worked out a customized action plan and timetable to make implementation simple and sustainable. End result – certification was achieved in June 2017 with no findings from Eagle Certification Group! Congratulations to the team at Pilgrim Harp!
Stelfast is a family owned and operated company, which began operations in 1972 as a small and progressive manufacturer of industrial gears and screw machine products. Seeing the need in the market for a reliable and quality oriented fastener company, Stelfast incorporated in 1976 and today is a leading importer; stocking master distributor of fasteners and specialty parts from Asia, Europe, and South America; and manufacturer of truck and specialty fasteners. With a knowledgeable and dedicated team of employees, Stelfast has expanded to include an automotive division and ten regional distribution centers across North America.
As evidence of their commitment to quality, the Stelfast Quality Control Department, based in Strongsville, OH, is responsible for all of their branches to ensure conformance to customer requirements. The ISO-9001 certified facility includes a Quality Lab with measurement and testing equipment specifically used for fastener inspection and testing.
When it was time to upgrade to ISO 9001:2015, Stelfast turned to simpleQuE consultant, Jen Briese to provide certification support and guidance for implementation and improvements of the quality management system. This included a full system internal audit, in preparation for their external surveillance audit. The end result – Stelfast is now ISO 9001:2015 certified!
The quality department is also responsible for maintaining all suppliers certifications, which are kept on file for customers to meet dimensional, material and mechanical properties as required by specifications and customer requirements. Stelfast Quality also performs internal audits to assure compliance to their own strict quality guidelines. PPAPs are generated to meet both AIAG and customer specific requirements. At Stelfast, customer satisfaction is priority one and the Quality Control Department helps to assure that this happens. Stelfast President, Simmi Sakhuja says, “We have a catch phrase around here: ‘GET IT DONE.’ We do everything we can to support our suppliers and satisfy our customers.”