Important updates regarding the Aerospace and Automotive industries were shared with SimpleQuE representatives attending the Smithers Quality Assessment’s annual conference on July 14th. Speakers from the International Automotive Oversight Bureau (IAOB) and International Aerospace Quality Group (IAQG) provided insight into the upcoming changes to the ISO/TS 16949 and AS9100 standards. All are targeted for release in the last 4 months of this year, with certification bodies ready to audit to the new standards in the first quarter of 2017 for AS and possibly later for TS. Transition timelines are going to be exceedingly tight. Here are a few key takeaways:
The IAOB recommends TS certified companies upgrade to ISO 9001:2015 now, prior to upgrading to TS. The benefit will be less audit days when upgrading to 16949:2016
The IATF is still working on how it can have more time beyond the September 15, 2018 expiration, before ISO/TS 16949:2009 expires and the 16949:2016 standard has to be implemented.
The IAOB was very careful not to say the new TS standard is based around ISO 9001:2015, but said it does follow the 10 clauses from Annex SL. They were also careful not to call the new standard ISO/TS 16949:2016.
There are only 4,353 active TS certificates in the US, down from a high of almost 6,000 prior to the recession.
OEM’s are raising the bar with the new TS standard and performance is key for the automotive supply chain. (See our previous post – Shifting into High Gear for what we learned about the Rome, Italy meeting with TS stakeholders earlier this year. Many things are still changing from that meeting, so expect differences with the final release.)
AS is accelerating requirements to upgrade. After June 15, 2017 no certification body can perform audits to the current AS standards. After 6/15/17 all scheduled surveillance and recertification audits must be to the new 2016 standard.
This prevents companies from waiting until the last minute to upgrade because there are a limited number of AS certification body auditors and it would not be possible to get everyone upgraded near the deadline.
There is concern regarding the extremely tight timelines. Companies have a shorter amount of time to retrain internal auditors, conduct audits, do a new management review, and get upgraded at the next scheduled audit after 6/15/17. Watch for simpleQuE’s aerospace training on the new standard.
Here are two scenarios of the new timing requirements communicated by SQA:
If your last registrar audit was June 1, 2016 then you could delay upgrading to your June 2018 annual audit.
If your last registrar audit was June 21, 2016 then you must upgrade during your June 2017 annual audit, and have no choice to delay until 2018.
SimpleQuE representatives were recently invited to attend the Eagle Certification Group auditor training, which included the latest information on anticipated changes to ISO/TS 16949:2016, and they are significant!In May, Eagle participated in 4 days of meetings in Italy with all the stakeholders to provide feedback on the final draft TS standard to be released Q4 of this year.Get ready because the changes will greatly impact automotive suppliers and the industry!
Here are some of the significant changes we learned are in the TS final draft, which is still subject to change.But due to this late date, we anticipate many of the revisions are realistically coming, along with some unexpected new requirements.
A new layout to 10 clauses to include all of ISO 9001:2015.Get a copy of this standard and begin compliance to the ISO changes, as they will be in the new TS standard.
Harmonization of the Customer Specific Requirements within the TS standard, along with the core tools requirements.
A new requirement for a documented process on Product Safety. It should include the identification of regulatory and customer requirements affecting safety, along with approvals for changes, customer notifications/reaction plans, special approval of control plans and PFMEA’s, specific training, and flow down of product safety requirements down the supplier chain.
A new clause on Corporate Responsibility – in light of the problems with the VW emissions scandal and Takata airbags. There needs to be an escalation policy (which includes whistle-blowing) to improve integrity in social and environmental matters.
A greater emphasis on process effectiveness and efficiency, with the need for management reviews to include process performance review.A rule that went into effect this year for certification bodies is that if processes are not performing effectively and efficiently and corrective actions taken by the company are not effective in a subsequent audit, the certification body is to write a major nonconformance.
For plant, facility, and equipment design and layouts, across functional team is required, along with risk identification and risk mitigation techniques. This includes manufacturing feasibility prior to, and ongoing evaluations after start up, for maintaining process effectiveness and updating of documentation (control plans, job set-ups). This is also a new input to management reviews.
A new requirement for customer-specific training as it may relate to customer portals and the communication of information to and from the customer (orders, releases, ASN, PPAP, corrective actions, etc.).
A process must exist for determining and ensuring training needs for employees working with the customers during the quote, project development and production phases.As appropriate, these employees must be trained in APQP, Customer Specific Requirements, FMEA and Control Plans.
A new focus and attention on embedded software as part of the design and development process (i.e. engine control modules, emission control systems, etc.).It also has its own clause outside of design, which requires a process for software quality assurance and the use of Automotive SPICE (Software Process Improvement and Capability Determination). A SPICE assessment or audit is also required prior to PPAP.
Supply chain risk for quality and delivery is a new requirement for consideration in supplier selection.This may include financial stability, volume of automotive business, change management process, business continuity planning, and more.
Total Productive Maintenance is a new clause requiring documented maintenance goals that include at least OEE (Overall Equipment Effectiveness), MTBF (Mean Time Between Failure) and MTTR (Mean Time To Repair).These also are now inputs to Management Reviews.When objectives are not met, there must be a documented action plan to address corrective actions.
Companies need to identify manufacturing processes and error-proofing devices that can be bypassed.Based on risk and FMEA severity, bypass procedures must be developed, and may require customer approval.Bypasses must be reviewed daily with focused audits, with daily leadership meetings to reduce or eliminate bypass operations.Restart verification is required when no longer bypassing.
Non-conforming product that is scraped must now be physically rendered unusable prior to disposal.
There are new flow-down requirements to suppliers and external providers of products and services, which include cascading down the supply chain for regulatory/statutory requirements and special product and process characteristics.
Gauge calibration clearly includes monitoring and measuring equipment required to ensure effective control of manufacturing processes.
Internal audit requirements are enhanced with clear annual plans for the QMS, manufacturing process, and product audits.The number of audits and audit days must be specified and planned.A risk based approach needs to be utilized to prioritize the audit program, based on customer issues, performance trends, and criticality of the processes.Software development capability audits are also required.
A process must exist to ensure internal auditors can demonstrate competence to audit TS, manufacturing processes and products, core tools, relevant Customer Specific Requirements, and more.There are also trainer requirements that must be met. Approved auditors must be documented and competency monitored through conducting of a minimum number of audits per year (as defined by you).
Management review inputs are expanded by ISO 9001:2015 and the new TS standard, and include new topics of warranty performance, maintenance action plans, etc.Clear action plans must exist when customer requirements are not met.
Warranty management is a new clause, requiring a process that also includes warranty part analysis and “no trouble found”.
All customer complaints and field failures (including returned parts) must initiate formal problem solving and corrective action.
TS will add back the requirement for Preventive Action.
A documented process for continual improvement is required.
SimpleQuE offers quality management system consulting, internal auditing and training for Automotive, Aerospace and other industry standards.Contact us to learn more about transitioning to ISO/TS16949:2016.
The new ISO/TS 16949 standard is due out in December 2016, per the IATF (International Automotive Task Force) http://www.iatfglobaloversight.org. The first draft is completed and they are obtaining additional input, while also planning to complete some pilot gap assessments worldwide to refine the new TS standard and associated Rules by July of this year. This will give IATF time to finalize and publish the new standard by year-end.
What are the changes we can expect to see to address some of the automotive OEM issues?
New requirements for safety-related parts and processes (i.e. airbags, tires, brakes, inspection/testing, etc.)
Enhanced product traceability requirements to support new laws and changes to regulations
Requirements for products with embedded software (i.e. engine control modules, emission control software, change control, etc.)
Warranty management process including addressing NTF (no trouble found) and use of automotive industry guidance (AIAG CQI-14)
Clarification of sub-tier supplier management and development requirements (based on risks, it may be necessary to manage sub-suppliers, not just direct suppliers. Also, clause 184.108.40.206 from the beginning of TS has always had FAQS and/or Sanctioned Interpretations to allow deviations from this TS clause)
Addition of corporate responsibility requirements (i.e. ethics, risk management and so much more is published in various ISO documents and guidelines on social responsibility – ISO 26000 as an example, or social accountability – SA8000 commonly used outside the US)
We don’t know the extent of these requirements, but just know these new concepts are being added to the TS standard.
The timeline to upgrade to the new ISO/TS 16949:2016 will be September 14, 2018, less than 21 months after publication of the standard. Certification bodies will require some time to train their auditors and get approved to issue certificates to ISO/TS 16949:2016, so the transition time will be tight.
Congratulations! G-TEKT North America Corp. (G-NAC) achieved its ISO 9001:2015 certification! G-NAC enlisted the services of simpleQuE consultants, Don Milinkovich and Jim Lee to provide Quality System Implementation Support to prepare their office in Dublin, OH for certification, which they received through BSI.
G-NAC provides design and R&D services to automotive OEMS; and sales, new model design services and production equipment for the factories that manufacture automotive vehicle frame, transmission and engine components. What’s next for G-NAC? Over the next two years they’ll be working on ISO/TS 16949 implementation for their new plant with ISO 14001 to follow after that.
G-TEKT has an environmental philosophy that places the highest priority on the conservation of the global and local environments. “As a member of the society responsible for passing on the green Earth to the next generation, it shall strive to both engage in environmentally considerate business activities and help conserve the global environment under the slogan, ‘The Earth is our shared resource’.”
G-TEKT sets a great example for responsible stewardship!
Quality check…make that six questions! We recently sat down with Larry, vice president of simpleQuE and resident ISO expert. Larry has been with simpleQuE since 2007. In addition to his duties at simpleQuE, he continues to perform third-party audits for multiple certification bodies and is a course instructor for ASQ and ACLASS. Continue reading “9001 Questions with Larry the ISO Guy”→