When commercial fitness equipment company, Cybex International, decided to move into the physical therapy market, management realized that ISO certification would be a real benefit to the business.
What they did not realize was the scope of the task as they struggled to bring two domestic and one international manufacturing site into compliance with ISO 9001 standards. The organization was unfamiliar with ISO terminology and definitions, and bringing in a consultant only muddied the water further. That is, until they brought the ISO-muscle of simpleQuE to the table. Continue reading “Making ISO a Fit for Cybex International”