SimpleQuE Associate Spotlight – Megan Genet

We are thrilled to highlight one of our newest team members, Megan Genet, a Project Manager here at simpleQuE. Read on to get to know more about Megan’s background, interests, and favorite things about working at simpleQuE.

What is your position and what do you do for simpleQuE?
My career at SimpleQuE is Project Manager. My main focus is to monitor and manage our many consulting projects.

How long have you worked for simpleQuE?
I have been working at simpleQuE for five months.

What do you like most about working for simpleQuE?
The team! We are all very supportive of each other and we often come together to share ideas. Each one of us brings something special to the company.  

What is your favorite QMS standard and why?
I’ve studied the ISO/TS and now IATF over the past six years. I really respect the standard and I know the hard work and determination a client must put into having a automotive certificate.

What attracted you to simpleQuE?
The thought of helping companies start their quality systems and providing them the confidence to get it done made me feel like I could make a difference.

What is your favorite part of the day?
I love the morning. All is still quiet and I love to sip my coffee and prepare for my day.

What was your first job?
At 16 I started at a local outdoor lighting manufacturer. They really took me under their wing and through the 13 years I was there I was able to experience every aspect of a manufacturing business. I held many different roles which I believe gave me a good stepping stone into a career in quality.

What is your hometown?
I was born and raised in Norton, Ohio and now I raise my family in the same town.

What is your favorite sports team?
I always root for the home team! Go Cavs, Indians and Browns.

If you could have any superpower what would it be and why?
I would have to say teleportation because I would have the ability to do what I want, when I want. If I want the best pasta I can go to Italy, if it’s Winter in Ohio I can pop over to a beach in the Bahamas, I’m bored on a Saturday I can shoot down to Disney World.

Thinking back over your career, what is the professional accomplishment you are most proud of achieving and why?
Achieving my lead ISO 9001:2015 certification was the highlight of my career. The years I spent in quality and all the studying of the standard lead me to that accomplishment.

Client satisfaction is pinnacle to your background. What are your client-focused approaches to simpleQuE?
In the world of technology, I still believe person to person conversation is key to customer service. I like to pick up the phone and speak to people. By doing so you grow a great working relationships with your customers.
 
Explain how simpleQuE is different from their competition.
Our name says it all “simple”. SimpleQuE strives for simplicity, efficiency and sustained value when approaching a client’s system.

How would other people describe you in three words?
Helpful, determined, and funny.

Sign Up For Our Newsletter

SimpleQuE’s IATF 16949 Gap Audit Checklist is Now Available!

Innovation concept. Businessman throw a paper plane symbolizing acceleration and innovation.

The automotive quality standard has come a long way since its first inception in 1994.  With the new standard and more than 200 changes, simpleQuE recognized the need for an IATF Gap Audit Checklist to assist companies with the transition. The checklist includes the new automotive requirements (IATF 16949:2016 and ISO 9001:2015) and is intended to be used as a tool to identify both compliance with the new requirements and the differences between IATF 16949:2009 and the new requirements.

The utilization of this checklist, when populated with objective evidence of compliance and non-compliance, will satisfactorily demonstrate you have audited the differences between IATF 16949 standard and the new requirements.  It should be used with your certification body as evidence of internal audits to the new IATF 16949 and ISO 9001:2015 requirements.  It’s one of the methods simpleQuE auditors and consultants use with our own clients.

A free half hour of phone or email consulting with a simpleQuE expert is included with the checklist for the purchase price of $300.

The simpleQuE team wishes you a smooth and simple transition!

News Update from the International Automotive Task Force (IATF)

steering-wheel-801994_1920

In October 2016 IATF 16949:2016 will be published by IATF and it will replace the current IATF 16949, defining the requirements of a quality management system for organizations in the automotive industry. It will be aligned with ISO 9001:2015 and its structure and requirements. IATF 16949:2016 will be implemented as a supplement to, and in conjunction with, ISO 9001:2015.  www.iatfglobaloversight.org

IATF has also released a new transition strategy document for automotive suppliers and certification bodies to help with the transition.  It includes information about timing and transition audit requirements. After October 1, 2017 no audits (initial, surveillance, recertification or transfer) will be conducted to IATF 16949:2009. IATF Transition Strategy IATF 16949 › IATF 16949

It is also important to note that IATF/IAOB will recognize TS certified companies that have upgraded to ISO 9001:2015 prior to IATF 16949 and allow reduced audit days when the company does eventually upgrade to the new IATF 16949 standard.  Companies should coordinate with their registrar to determine the optimal audit approach and cost benefit.  (Separate audits may be not be cost effective, but it will depend on each company’s situation.)

SimpleQuE consultants and instructors are ready to assist companies now with implementation, transitioning and training for ISO 9001:2015 and IATF 16949:2009.  Consulting and training for IATF 16949 will be available after its release in October.  Contact simpleQuE

IATF 16949:2016 – Shifting into High Gear

close up of hand on manual gear shift knob

SimpleQuE representatives were recently invited to attend the Eagle Certification Group auditor training, which included the latest information on anticipated changes to IATF 16949:2016, and they are significant!  In May, Eagle participated in 4 days of meetings in Italy with all the stakeholders to provide feedback on the final draft TS standard to be released Q4 of this year.  Get ready because the changes will greatly impact automotive suppliers and the industry!

Here are some of the significant changes we learned are in the TS final draft, which is still subject to change.  But due to this late date, we anticipate many of the revisions are realistically coming, along with some unexpected new requirements.

  • A new layout to 10 clauses to include all of ISO 9001:2015.  Get a copy of this standard and begin compliance to the ISO changes, as they will be in the new TS standard.
  • Harmonization of the Customer Specific Requirements within the TS standard, along with the core tools requirements. 
  • A new requirement for a documented process on Product Safety. It should include the identification of regulatory and customer requirements affecting safety, along with approvals for changes, customer notifications/reaction plans, special approval of control plans and PFMEA’s, specific training, and flow down of product safety requirements down the supplier chain.
  • A new clause on Corporate Responsibility – in light of the problems with the VW emissions scandal and Takata airbags. There needs to be an escalation policy (which includes whistle-blowing) to improve integrity in social and environmental matters.
  • A greater emphasis on process effectiveness and efficiency, with the need for management reviews to include process performance review.  A rule that went into effect this year for certification bodies is that if processes are not performing effectively and efficiently and corrective actions taken by the company are not effective in a subsequent audit, the certification body is to write a major nonconformance.
  • For plant, facility, and equipment design and layouts, a cross functional team is required, along with risk identification and risk mitigation techniques. This includes manufacturing feasibility prior to, and ongoing evaluations after start up, for maintaining process effectiveness and updating of documentation (control plans, job set-ups). This is also a new input to management reviews.
  • A new requirement for customer-specific training as it may relate to customer portals and the communication of information to and from the customer (orders, releases, ASN, PPAP, corrective actions, etc.).
  • A process must exist for determining and ensuring training needs for employees working with the customers during the quote, project development and production phases.  As appropriate, these employees must be trained in APQP, Customer Specific Requirements, FMEA and Control Plans.
  • A new focus and attention on embedded software as part of the design and development process (i.e. engine control modules, emission control systems, etc.).  It also has its own clause outside of design, which requires a process for software quality assurance and the use of Automotive SPICE (Software Process Improvement and Capability Determination). A SPICE assessment or audit is also required prior to PPAP.
  • Supply chain risk for quality and delivery is a new requirement for consideration in supplier selection.  This may include financial stability, volume of automotive business, change management process, business continuity planning, and more.
  • Total Productive Maintenance is a new clause requiring documented maintenance goals that include at least OEE (Overall Equipment Effectiveness), MTBF (Mean Time Between Failure) and MTTR (Mean Time To Repair).  These also are now inputs to Management Reviews.  When objectives are not met, there must be a documented action plan to address corrective actions.
  • Companies need to identify manufacturing processes and error-proofing devices that can be bypassed.  Based on risk and FMEA severity, bypass procedures must be developed, and may require customer approval.  Bypasses must be reviewed daily with focused audits, with daily leadership meetings to reduce or eliminate bypass operations.  Restart verification is required when no longer bypassing.
  • Non-conforming product that is scraped must now be physically rendered unusable prior to disposal.
  • There are new flow-down requirements to suppliers and external providers of products and services, which include cascading down the supply chain for regulatory/statutory requirements and special product and process characteristics. 
  • Gauge calibration clearly includes monitoring and measuring equipment required to ensure effective control of manufacturing processes. 
  • Internal audit requirements are enhanced with clear annual plans for the QMS, manufacturing process, and product audits.  The number of audits and audit days must be specified and planned.  A risk based approach needs to be utilized to prioritize the audit program, based on customer issues, performance trends, and criticality of the processes.  Software development capability audits are also required.
  • A process must exist to ensure internal auditors can demonstrate competence to audit TS, manufacturing processes and products, core tools, relevant Customer Specific Requirements, and more.  There are also trainer requirements that must be met. Approved auditors must be documented and competency monitored through conducting of a minimum number of audits per year (as defined by you).
  • Management review inputs are expanded by ISO 9001:2015 and the new TS standard, and include new topics of warranty performance, maintenance action plans, etc.  Clear action plans must exist when customer requirements are not met.
  • Warranty management is a new clause, requiring a process that also includes warranty part analysis and “no trouble found”.
  • All customer complaints and field failures (including returned parts) must initiate formal problem solving and corrective action.
  • TS will add back the requirement for Preventive Action.
  • A documented process for continual improvement is required.

SimpleQuE offers quality management system consulting, internal auditing and training for Automotive, Aerospace and other industry standards.  Contact us to learn more about transitioning to ISO/IATF16949:2016.